FAQs

Are all your suits stitched?

Yes, all of our suits are stitched and ready to wear.

How much does shipping cost?

All of our orders include free UK standard delivery.

How long will it take to receive my parcel?

You should receive your parcel within 3-5 working days after the order has been dispatched. 

What couriers do you use for your shipping?

We use either Hermes, Royal Mail or UPS delivery services for all orders. 

Do you accept returns or cancellations?

We do not accept returns or cancellations once an order has been placed. Please refer to our 'Shipping & Returns' page for full details. 

What is the best way to contact you?

We are more than happy to answer your queries - the fastest way to get in touch with us is through Instagram. Alternatively, you can email us at help@rubydesignsclothing.com.