FAQs

Are all your suits stitched?

Yes, all of our suits are stitched and ready to wear.

How much does shipping cost?

All of our orders include free UK standard delivery.

How long will it take to receive my parcel?

You should receive your parcel within 3-5 working days after the order has been dispatched. 

What couriers do you use for your shipping?

We use either Hermes, Royal Mail or UPS delivery services for all orders. 

Do you accept returns or cancellations?

We do not accept returns or cancellations once an order has been placed. This also includes pre-ordered items. Please refer to our 'Shipping & Returns' page for full details. 

What is the best way to contact you?

We are more than happy to answer your queries - the fastest way to get in touch with us is through Instagram. Alternatively, you can email us at help@rubydesignsclothing.com.

Will you be restocking your sold out designs?

Many of our suits are high in demand, and sell out quickly during our launches. Pieces that are limited and exclusive will not be restocked. We try our best to restock our popular designs as quick as we can, and this is usually mentioned on our social media pages. Please follow us for updates and make note of launch/restock dates and times to avoid disappointment. 

Do you ship internationally?

Yes we do. We ship to various countries. You can view these on our 'Shipping & Returns' page. You can select the country you would like shipping to at checkout, and a total cost will be calculated for you in your local currency.